In today’s world, data privacy is a matter of utmost importance, and our highest priority is to ensure your satisfaction while assuring you that your Personal Data holds immense value to us, and we protect it.
The purpose of our privacy policy is to ensure that your data is stored in our databases and processed only in accordance with your consent and legal requirements. It is important to note that you are not legally obligated to provide us with any information, and its disclosure is solely dependent on your willingness and consent.
Here you will find an overview of how we process your Personal Data, and the purposes for which we process it. You’ll also see what your rights are and how you can contact us.
1. Updates to this Privacy Policy
As business and technology evolve, we might need to change this Privacy Policy. We encourage you to regularly review this Privacy Policy to make sure you are up-to-date with how we are using your Personal Data.
2. Usage Restrictions
If you’re under the age of 13, we kindly ask you to wait to be a bit older to interact with us or ask a parent or guardian to contact us! We can’t collect and use your Personal Data without their agreement. We also do not knowingly solicit or collect personal data from children under the age of 18 for the specific purposes of marketing communications.
3. What data is collected
“Personal data” refers to any identifying information about you that:
• Data that you provide us: e.g., when you create an account, make a purchase, log in on our websites, contact us, provide feedback, fill in a form, send us an email, or call us.
• Data about payments and purchases: If you make a purchase on the website, the information you provide for the purpose of completing the transaction, such as contact information of the purchaser, and order details, will be stored in our database. This is done to process this information, facilitate efficient delivery of the ordered products, and streamline future purchase processes for your convenience. If the operation or processing of your order, or a part thereof, is entrusted to a third party, we will only share the necessary details with that third party for the sole purpose of fulfilling and completing the order. As a result, you may receive communications from that third party (via email, messages, or any other communication method) solely related to the execution of your order.
• Data that we create: e.g. data that is collected automatically when you access our website, such as: IP address, device ID, what browser you use or how you interact with our site before or after having an account. You can see our Cookies policy for more information on these technologies.
• Cookies and similar technologies: The website utilizes cookies, which are files used to collect information for the ongoing operation and improvement of our website services. This includes analyzing usage patterns, verifying details, ensuring data security, and personalizing your website experience and services according to your preferences, thereby enhancing your browsing and usage convenience. Additionally, the information collected through cookies may be used to display advertisements or offer various products and services from the company. Cookies are text files generated when you use the website, assuming your computer or mobile device settings allow it. Some cookies will expire when you close the page or the application that operates it, while others may be stored in your device’s memory. Cookies contain information about your access to and usage of web pages, such as settings, duration of use or exposure, and linked pages and services. Furthermore, cookies may also store information about your browsing habits on other websites, including the pages you visited and any other actions taken. The website also employs third-party technologies (such as cookies and web beacons) that may be exposed to the information collected through these technologies. You can limit the use of cookies by changing the settings in your browser. Please consult your browser’s help files for guidance. However, please note that restricting cookies may limit your ability to use certain services offered on the website.
For more information about cookies and similar technologies and the option to restrict their activities, you can visit the following website: https://allaboutcookies.org/
4. Personal Data Processing
We process your Personal Data, including any sensitive personal data that you have provided to us with your consent, to communicate with you, fulfill your purchase orders, answer your queries, and provide you with communications about our products. We also process your Personal Data to help us comply with the law, to sell or transfer any relevant part of our business, to manage our systems and finances, to conduct investigations, and to exercise legal rights.
5. Access to Personal Data
We limit the disclosure of your Personal Data to others; however, we do need to disclose your Personal Data in certain instances and mainly to the following recipients:
Third parties engaged by us to provide services such as administering our website, and services available to you, subject to appropriate protections; Credit reporting agencies/debt collectors, where permitted by the law and if we need to verify your creditworthiness (e.g., if you choose to order with an invoice) or collect outstanding invoices; and Relevant public agencies and authorities, if required to do so by law or a legitimate business interest.
6. Personal data Transfer
We will not transfer your personal data to third parties except:
• As required by law
• At your request
• If you request to activate or purchase products or services from third parties through the website/company, the necessary information will be transferred to these parties to complete the process and provide the service for you
• To service providers of the company, to enable and/or improve the website and your browsing experience, tailor it to your preferences, monitor the usage patterns of users on the website, and display marketing advertisements that may interest you
• To handle your reports or requests within the framework of the website
• In any case or communication method in which you explicitly consent to it. We may process your Personal Data outside of the country in which you are based for the purposes set out in this policy.
7. What are your rights over your Personal Data?
Whenever we ask you to provide us with any Personal Data, you will be told why we need it and how it will be used. Your Personal Data will only be processed for the purposes set out in our Privacy Policy, or any other further purposes notified to you before the processing begins. If you choose not to provide Personal Data when we ask you, this may limit the services we can offer you. For example, if you do not provide your address, we cannot deliver your order.
If you share Personal Data with us, you have a right to (i) request access (i.e., to ask us what data we have about you and obtain a copy), (ii) ask for changes to be made, or (iii) to have the data deleted. This can be done by logging into your account or contacting us.
You can also opt-out of marketing communications by (i) clicking on the “unsubscribe” link provided in each email/SMS you might receive; (ii) changing preferences via your account or by contacting us.
For cookies and similar technologies, you can manage your preferences through our Cookie Consent Tool in the bottom right corner of your screen and find more information in our Cookies notice.
You may also have the right to (i) request the transfer of your Personal Data to another company or to (ii) object to the processing of your Personal Data in certain circumstances.
8. Data security and retention
We use a variety of measures to keep your Personal Data confidential and secure, including restricting access to your Personal Data on a need-to-know basis and following appropriate security standards to protect your data. We take every reasonable step to ensure that your Personal Data is only processed for the minimum period necessary in connection with: (i) the purposes set out in this Privacy Policy; (ii) any additional purposes notified to you at or before the time of collection of the relevant Personal Data or commencement of the relevant processing; or (iii) as required or permitted by applicable law; and thereafter, for the duration of any applicable limitation period. In short, once your Personal Data is no longer required, we will destroy or delete it in a secure manner.
9. Contact us
We act as the “controllers” of your Personal Data that is processed under, or in connection with, this Privacy Policy. If you have any questions or comments regarding this Privacy Policy or our Personal Data collection and processing practices, please contact us at: [email protected]“.
